About Us

Excellence. Passion. Personality.

Established in 1901, Guarantee is an independently owned Laundry Company based in Dorset.
We have built our reputation on providing high quality and reliable Linen services.

Business Care

Delivering value to our customers in the most effective and efficient way possible is fundamental to us. The continual support, trust and loyalty granted by our customers are what made us successful over the years. 

The only way for us to secure the confidence with our customers is by offering the very best products at the very best prices, which in turn helps to improve their appeal  to both staff and visitors.

Our accumulated knowledge and experience in laundering over the past one hundred years have positioned us as a leader in our field when it comes to delivering unsurpassed value to our customers across several industries.

To best serve our customers, we capitalize on our competence and knowledge which we have gained from being in business for over 100 years, as well as working with our customers to improve and upgrade our services.

Hotel Linen

Business Ethics

Our continued growth is testimony to the fact that for more than one hundred years Guarantee services and staff have been trusted by our customers and suppliers.

This trust is built on issues such as quality, knowledge and dependability, but equally it rests on the honesty and integrity with which our staff conduct Guarantee business. This is part of who we are as a company, and is reflected in our values: empowerment, high ethics, openess and teamwork.

Our business ethics are summarised with two key points;

  1. We demand honesty and integrity in all our parts of activities and expect the same from all parties with whom we have any business relationship.
  2. We support transparency and openess.

We have systems and audit procedures in place which allow us to systematically verify that these requirements are being followed, and when problems do arise, that they are dealt with appropriately.

Commercial Floor Mats

Environmental Commitments

Here at Guarantee, we understand as a laundry our business has a bigger impact on the enviroment than most.  This is why we have set up and continuously monitor an Environmental Management System based on the ISO 14001 certification.

The ISO 14001:2015 certification demonstrates our commitment to the environment, where in addition to complying with all statutory and legal obligations, we have a proactive approach to reducing waste, minimising energy use and environmental impact across the business.

One example of this is the recent installations of two new energy efficient gas dryers from JENSEN®. These two dryers are part of our initiative to invest in new and environmentally beneficial technologies to support our business.

History & Employee Care

The unique strength of the company is the ability to combine our years of knowledge and experience with understanding and appreciation of customer needs; where our employees work together to serve our customers.

Guarantee has a high staff retention rate and it is not unusual to meet employees that have been with the company for decades. Many view the company as part of their family where their grandparents, parents, siblings or spouse are working or have worked for the company.

Numerous members have started work with Guarantee from school and have progressed through the company to become a valued member of an empowered team.