We are pleased to announce exciting growth plans for the future of Guarantee Laundries as it invests for expansion and fulfils its vision to be the first B Corp laundry in the country. B Corp is a global movement that represents a force for good; conscious decisions are made to improve social and environmental performance, accountability and transparency. B Corp is to business what Fair Trade is to coffee.
Guarantee Laundries is very proud to supply the leading hotels in the South of England. We have worked very hard to carve out our niche in supplying the best commercial linen and towelling, which we launder to the highest possible standard for the 5*plus market. As everyone in the industry knows, it is impossible to get everything right all the time, especially through the dark covid times; however we always put quality and customer service before everything. The value this provides our customers, in saving precious housekeeping time, is demonstrated by the fact that we have serviced most of our customers for many, many, years.
We have taken bold strategic decisions over the last two years. Redrawing our geographical area, reducing the number of customer contracts, and consolidating our business to both facilitate our survival of the terrible financial consequences of the pandemic and to allow us to concentrate all our efforts on what we do best. Even though our customers by number have reduced from the start of 2020, we still have the majority of our turnover value.
We have started out on a three year £1m investment programme to increase capacity at our large 40,000sq.ft. facility in Dorset, allowing us to take in extra work from our current hotels and new hotels who are asking to join us. We hope with this increased focus and investment programme we will maintain our reputation which enabled us to win back-to-back industry awards for customer service. Most importantly it will further enhance our reliability and value for our current customers who have been so supportive through the pandemic.