What makes us tick
Our Mission
To deliver unsurpassed value through high-quality linen and laundering services that enhance the appeal and the experience for our clients' businesses. With over a century of industry expertise, we provide the most efficient, cost-effective solutions possible, fostering growth for our customers by treating their success as our own. We don't just provide a service; we secure the confidence of your staff and visitors through excellence and reliability.
Our Team
This is the space to introduce the team and what makes it special. Describe the team culture and work philosophy. To help site visitors connect with the team, add details about team members’ experience and skills.
Stuart Harris
Chief Executive Officer
Faith Foote
Managing Director
Geoff Milverton
General Manager
Fraser Borthwick
Commercial Director
Sheridon Mascoll-Parker
Business Development Director
Chris Weller
Accounts Manager
Jo Carter
Sustainability & Quality Manager
Natalie Moore
Linen Services Director
Beccy Bingham
Customer Service
Chris Hallet
Fleet Manager
Nick Holt
Chief Engineer
Nikita Palmer
Production Manager
Our 125 year history
With a legacy spanning over a century, Guarantee is built on a unique foundation of accumulated knowledge and deep-rooted family values. Our strength lies in our people; we boast an exceptional staff retention rate, with many employees representing multiple generations of the same family. From school-leavers to long-tenured experts, our empowered team combines a century of tradition with a modern appreciation for customer needs, ensuring that every piece of linen reflects decades of pride.
Our commitments
Sustainability and integrity are the pillars of how we operate. We are dedicated to a proactive environmental strategy, utilising an ISO 14001:2015 certified management system and investing in energy-efficient technologies to minimise our carbon footprint. Beyond the environment, we commit to absolute transparency and honesty in all business relationships. By maintaining rigorous audit procedures and high ethical standards, we ensure that dependability remains the hallmark of the Guarantee name.
